If a participant misses sessions due to an injury or illness, they may be eligible for a prorated credit for those sessions. Documentation from a licensed medical professional confirming the inability to participate is required.
If the skill level of a program is not suited to the participant’s ability, Canlan Sports will work to move them to more appropriate programming. If this is not possible, a full prorated credit toward future programming will be provided.
Please note: not all locations are currently able to offer make-up sessions. Contact us for details specific to your preferred location.
