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Privacy Policy

Privacy Policy 

At Canlan Sports™, we respect and protect the privacy of our customers and those who use our websites. The following Privacy Statement provides details about how your personal information is collected and used. This privacy statement applies to the network of Canlan Sports™ websites, products, and services. 

Information Collection and Use 

Canlan Sports™ is the sole owner of information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Canlan Sports™ collects information from our users at several different points on our website. Our websites offer several opportunities for visitors to register for promotional and informational emails. These registration forms are often linked to Canlan Sports™ mailing lists and require users to give contact information (such as name and email address). We use this contact information to send users information about our company and its products and services if requested or necessary. Users may opt-out of receiving future mailings at any time (see the choice/opt-out section below). 

Sharing and Usage 

We will never share, or sell your personal information with third parties for their promotional use. Occasionally, we partner with third parties so that they can assist us in servicing you (for example, providing customer service). However, our contracts prohibit them from using any of your personal information for their own purposes, and they are required to maintain the confidentiality of the information we provide to them. We may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under the law. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities, to comply with a legal process such as court order, subpoena, search warrant, or law enforcement request. 

Use of Web Technologies 

We use a variety of technologies on our sites. Among these are cookies; a piece of information that our websites provide to your browser when you visit our sites. Cookies allow us to verify the login status of customers using products or services linked directly with our website, track point of entry to point of registration for those users participating in our affiliate signup programs and to track and measure the success of a particular marketing campaign. Cookies also allow us to track overall site usage and determine areas users prefer, enabling us to make your visit to our websites easier by recognizing you when you return and helping to provide you with a customized experience. Usage of a cookie is in no way linked to any personally identifiable information while on our site. If you choose to disable cookies, you may still use our site; however, you may have limited access to some areas within our websites. We may access and set cookies using web beacons, also known as single-pixel GIFs which are invisible graphical images. These web beacons provide us useful information regarding our site such as which pages users’ access. When we send you emails, we may include a single-pixel GIF to allow us to determine the number of people who open our emails. When you click on a link in an email, we record this individual response to allow us to customize our offerings to you. We also keep track of activity on our website via log files stored on our web servers. We collect information such as IP address, browser type, and version, and pages you view. We also keep track of how you got to our site and any links you click on to leave our site. Once you leave our site, we do not track you. We use your website activity to assist us in offering you a personalized Web experience, assist you with technical support, diagnose problems with our server, and administer our websites, and to tailor our product and service offerings to you. 

Links 

Some of our sites provide links to third-party websites, such as our subsidiaries, business partners and online advertisers. While on these sites, Canlan Sports™ and its partners may collect information about you. Because Canlan Sports™ does not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personally identifiable information. 

Security 

While we strive to protect your Personal Information, we cannot ensure the security of the information you transmit. We take every precaution to protect the confidentiality and security of your personal information by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse, or unauthorized alteration. When we ask for sensitive information, such as credit card numbers, we protect it through the use of encryption during transmission, such as the Secure Socket Layer (SSL) protocol. Canlan Sports™ takes care to reinforce the importance of our website visitors’ security and privacy among our employees. 

Our employees are trained and required to safeguard your information and, using physical, electronic, and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures. 

Choice/Opt-out 

Canlan Sports™ provides users the opportunity to opt-in, opt-out, or change preferences via a link in the footer of our commercial electronic messages. These options are made available when you sign-up for our email lists and in email messages delivered from Canlan Sports and its subsidiaries. Canlan Sports™ and its subsidiaries abide by the Canadian Anti-Spam Legislation (CASL), and maintain the integrity of its regulations, including, but not limited to, displaying our mailing address, a one-click unsubscribe mechanism, and deploying commercial electronic messages based on explicit and implied consent, which whom we have an existing business relationship with.  

Notification of Changes 

If we decide to change our privacy policy, we will post those changes on www.canlansports.com so our users are always aware of what information we collect, how we use it, and under what circumstances if any, we disclose it. 

Refund Policy 

Please choose the appropriate product below to view relevant withdrawal, cancellation, and refund policies. 

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    Parties & Events

    Book a party room or the entire sports complex. From birthday parties, and bachelor parties, to corporate events, festivals and fundraisers, we’ll make your next event unforgettable.

    Tell us more about you and your event!

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      Private Instruction

      Private Instruction, whether individual, in small groups, or in a team development setting will help improve your skills and focus on specific areas of your game. Our qualified instructors are available to tailor sessions to your needs and help make you the most complete player you can be.

      Please share some additional details regarding your event.